Part 2:
Kim walked back into the room and Alex offered to take Kim and me on a plant tour. Alex handed out some safety glasses and gave a quick overview of what we would be seeing. Kim listened intensively and ask a few good questions. Alex led us out of the conference room towards the factory floor. I let Kim walk in front since she hadn't been to the supplier before.
Alex directed us onto the shop floor. We were blasted by a cacophony of sound as we passed through the double doors. As an experienced manufacturing customer, I was able to pick out some of the machines being used. Stamp presses were cu-chunking in the way back of the factory, pneumatic tools were buzzing and whining, welders were crackling behind deep red curtains design to limit people from being exposed to the intense light, CNC machines buzzing about doing whatever it that they did, and the occasional shop radio playing the local music station.
While the front office was straight out of a 1970's movie, the factory was very modern and clean for a weld and stamp shop. The floor was bright white and recently cleaned. There were outlines marked so that people could easily tell where material and tools were supposed to be stored and above each station was a sign hanging from the ceiling telling workers and visitors what was going on underneath.
We could see fork trucks whizzing about the pathways. Most of them were returning to one place or another to pick up a new load. Others were carrying giant crates filled with either raw material or finished parts. To someone that isn't experienced with this environment, it can seem daunting.
Alex stopped to allow us to gain our bearings. I'd been here before so I knew the layout of the shop as well as some of the craft workers by name and others by sight. Kim's eyes however bulged at the activity before her. Based on her reaction, I got the impression that this was something completely new. It was interesting to observe since I'd been in Kim's shoes many years ago when I was just starting out.
We continued down the green painted walkway path. The pathways was intended for people to not be run over by fork trucks or other vehicles. At times we needed to tuck into alcoves or under work platforms to prevent being crushed. This is somewhat standard with manufacturing facilities. Kim seemed a little nervous whenever we would need to move out of the way when a fork truck sped by.
I could tell that Alex was trying to impress Kim with the business. He was explaining everything in detail and impressing on her how modern the shop was as well as how advanced the manufacturing techniques his company was utilizing. Every now and then, Alex would point out parts that were being made for my company. Alex would then explain what each part did and how they fit together. To be fair, Alex could give one hell of a tour if he wanted to.
As we continued throughout the shop, I let Kim walk ahead of me with Alex. Kim was all to content to point toward something and ask what it was. She was engrossed in the opportunity before her. Over time, I started to zone out of Kim and Alex's conversation. My eyes started to wonder towards Kim's legs and butt. She was inadvertently swaying her hips whenever she was walking. It got me distracted and I stopped listening to the conversation before me. I was in autopilot, walking behind a leader as if on a leash.
With a slap on the back I was quickly revived from my stupor. Kevin, one of the workers I knew, was saying something to me. I had missed the first part of the conversation.
"... Yeah so did you catch the game last night? My boy was on national TV!" Kevin proudly declared.
"Hey! How's it going Kevin! No, unfortunately I wasn't able to catch it." I covered. Luckily Kevin hadn't asked me anything that I really needed to answer to.
"Yeah, that sucks. My kid did a great job. The announcers even said so throughout the game and everything!" Kevin gushed.
For the life of me, I couldn't remember what Kevin's son played...
"That's great Kevin!"
"Yeah Bill, well it was good to see you. I've got to get back to work. I'll catch you later." Kevin strutted off back to work like a content peacock.
I looked around to see where I had ended up. Alex and Kim were about 20 feet away and were looking at a CNC robot cutting some sheet metal. The robot is impressive with the speed it moved at. I quickly walked over. Alex was explaining how the robot worked. I could see that Kim was over her head and wasn't following what Alex was saying. I felt I needed to come to Kim's rescue.
"Hi folks. How is the tour going? Are you learning a lot about manufacturing and what Alex's company does for us?"
Kim was a little startled since she hadn't seen me approach. Her little squeak that she made was cute. I tilted my head waiting for a reply.
"Yeah... yeah... Alex is a good tour guide. He's been answering my questions. I can admit that this is the first time that I have really been in a machine shop before, but it is really interesting." Kim informed me.
Alex took a look at his watch and noticed the time. "I've got to go to a meeting. Bill could you and Kim meet me back in the conference room? I don't really have time to walk you back and you know the way."
"Sure Alex. We'll meet you there."
"Good, good. I'll see you in an hour or so." Alex trotted off down one of the pathways, turned a corner around an impressively large stamping machine and was gone.
I turned to Kim whose safety glasses were starting to slide down her nose. Her nose was small and button like. I was just really noticing it for the first time. I tried not to stare and Kim didn't seem to notice either. Kim had felt the glasses sliding and quickly pushed them back into place.
"All set?" I asked.
"Yup! That was interesting. I didn't understand about half of what he was saying, but what's his name?"
"Alex" I filled her in.
"Yeah Alex. I didn't really understand what he was talking about, but he sure seemed to know what he was talking about."
"Alex is a smart guy. I've known him quite a while. I think almost 10 years. His company was one of the first I worked with. He's a good guy." I waxed.
"Cool" Kim replied.
We continued to walk across the shop floor. Occasionally I was waved at by one of the workers or said hello to another. Kim and I finally made our way to the conference room. The din of the shop floor left behind us. I closed the door to the conference room so that Kim and I could talk in private. Sometimes you don't want a company that you are visiting to know everything that you are talking about or discussing.
"So what's next?" Kim asked.
"Not really much. We're almost done. This visit was more of a check in. Sometimes you need to go to a supplier to remind them that they need to produce for their customers." I explained.
My cellphone started to buzz in my pocket. I'd received a text from Alex.
"Hey, this meeting is going long. I don't think I'll be back in time to see you off before I catch my flight" Alex messaged.
"No worries Alex. I'll call you later and go over any open points" I replied.
"Thanks for coming" messaged Alex.