After enduring the many rate hikes of my local cable company I decided to make a stand. Talking with them was frustrating as hell so I quit trying to get my point across and I cancelled my service. I did not know that in doing so I would have to deliver my receiver box to the service center in person, so that just fueled my bad attitude and validated my reason for cancellation. I talked with DTV and Dish Network about their services and went with Dish Network based on customer feedback. Way too much information here, so to summarize, ditched cable and got Dish Network.
Dish provided an email, including a picture of the person scheduled to do my install as well as a password to perform a background check on the installer. This information was sent out three days prior to give time to do research if I wanted. They also added a note that a customer service rep could be assigned to the install in addition to the serviceman. [In hindsight this might have been advantageous to me.] Dish also gave me a two hour window for the install with a thirty minute courtesy call prior to his arrival, not the blanket 6 hour window and no heads up that would waste a whole day for an hour of labor. Once again, TMI.
My serviceman, Gillante, was a six-four, slender built man originally from the Dominican Republic. He was not super dark skinned but had the facial features of the race. He had worked on his speech to hide his Caribbean accent and he did very well with it. Knocking on my door then backing off my porch was also reassuring to me. He had been working all day but his appearance was still very well kept. He took the time to fully explain the process. He came in my house and reviewed the placement for the receivers in each room. I also saw he made landmark notes out windows for his mental compass. He was very intelligent and skilled at his job.
As he walked around the perimeter of my house looking at his options for placement of the satellite dish, I took this time to admire him and ponder his options. Stopping in my driveway he explained where he would drill the holes, how and where to mount the satellite dish, and where cable would be run. I decided to take that as innuendo, and told him that he might have one more hole to drill, mount and cable before he left. I think it caught him off guard because his response was not professional but from the hip. "You gonna strip my coax or add an adapter?" He was terribly embarrassed by his remark and walked to his truck without saying another word.
His physique was not that of huge bulk, but he possessed a fair amount of strength in his lean frame. The ladder he carried looked heavy and he wielded it with ease, it did not bang heavily against my house (could be a pun) nor did it seem cumbersome for him to maneuver around my bushes (oh, I kill myself!). I actually was amazed at how simple he made his task appear. Within fifteen or twenty minutes he had all the outside work completed. The detail work on the inside is what takes more time, he explained to me. I could not have agreed with him more....
Inside the house, I gave him a glass of water and he was back at it. He was not nervous in any way with having me watching him. He took the time to tell me his plans for each of the rooms. He explained he would be mounting a box in the wall instead of just a cover plate attached to the coax; he showed me how the stud finder worked, and his tool for cutting the box opening was very slick. He was not looking at me but I had my hand in my pants as he talked. Looking at him on his hands and knees I could see the outline of his very long "installation unit" next to his thigh. I finally had to stop him and have him look at me when I asked him my question.
"You are incredibly attractive and intelligent. Have you actually had sex with any customers on service calls?" I said.
A hesitant "Yes" was his reply.
I followed up, "How many customers have you had sex with?"