The plane took off from Istanbul two hours later than the scheduled departure time, due to a need to find a replacement for a member of the flight crew who had a family emergency. They were further delayed by a winter storm that was much stronger than forecast, meaning the pilot had to alter his flight path to avoid the worst of it. By the time they set down in Italy that evening it was snowing hard, in fact Jenn was sure she felt the plane skid a bit as it set down and braked.
The captain came on. "Welcome to Milan, ladies and gentlemen. Just in time, the airport is being closed due to weather conditions. Connecting passengers should go to their airline's help desk as their flights may have been cancelled or rescheduled. Thank you for flying Turkish Airlines."
Most of the other passengers wearily headed for baggage claim, but as soon as Jenn got out she made a beeline for the Air France desk. There was only a single agent there and a young man was already talking to her, another American by accent. Jenn realized he'd been on her flight, he must have really hustled to get here ahead of her.
"Look, it says right here that there should be a Delta going to JFK," he was saying, pointing to his phone's screen. "From there I can catch something to Detroit. Why can't you put me on that flight instead?"
"Because it is closed, sir," the agent replied, sounding bored and not very sympathetic. "The airport is shut down due to the storm, no flights are departing."
He lowered the phone. "I really need to get back to the States by tomorrow, isn't there anything you can do?"
"I have tell to you, the next Air France to Paris will be at the seven in the morning and from there you connect to your Detroit. The business class is full, but I can put you in the premium voyageur for the connecting flight, otherwise you must wait for the afternoon," she droned. "Assuming Malpensa is not still closed from the storm in the morning. It is a very rare storm, you see."
The young man took a deep breath, obviously trying to calm himself. "That's it? I'm just supposed to wait until tomorrow?"
She gave him a bright, hard smile. "Yes. Now, if you pardon, there is another customer waiting."
"Excuse me," Jenn said. "His flight is delayed overnight, passenger's rights in the EU say he's entitled to lodging."
The look on the agent's face could have frozen a hot kettle of tea. "Of course. Here, let me to find the form for you to fill out, sir." She walked away, though Jenn suspected it wasn't to find any form.
The man turned to Jenn. "Thanks, I didn't know about that. They never do that for you in the States."
"Not anymore, no, but the Europeans are still civilized about it," Jenn said. "Besides, I'm in the same boat as you."
"Missed connection?"
"Yeah, I was actually supposed to be on that Delta to NYC. No idea why I got routed through Milan. Maybe it was a little cheaper than de Gaulle or Schiphol, someone in my department could have launched a penny-pinching initiative I don't know about."
He chuckled. "Same here, I think. I'm with a company based in Detroit and got sent to help the local office in Istanbul set up their new server network. You?"
"Educational symposium."
"Oh, man, you're a teacher? I'll have to watch my grammar," he said, smiling broadly.
"Not that kind. Assistant professor in the art department at Barnard. Jennifer MacDonald."
He stuck out his hand. "Michelangelo Baker, but please call me Joe."
"Not Mike?" she said, shaking with him.
"When I was born my three-year old brother kept mangling Michelangelo into 'Mikajoe' and it stuck, but as I got older only the last part survived."
"Cute story."
He grinned back. "Starts a conversation. How did you get the name MacDonald?"
"My husband. I thought about keeping my old name when we got married, but I hadn't actually published anything yet and both his and my parents are pretty old-fashioned. They kept saying that when we had kids it would confuse people. We didn't have the heart to tell them we didn't plan to have kids."
The agent returned with several sheets of paper and a small vinyl bag. "You will need to fill out this form. It will also tell you what you are entitled to. You may return it when you come back tomorrow. The bag contains toiletries for the night, your baggage will be transferred to your new flight."
"Thank you," Joe said.
"Next."
Jenn stepped up and told her story, though knowing what the result for Joe had been she thought she knew what to expect. It was actually worse, the Delta to JFK from here had been diverted to Rome and therefore was not only not leaving tonight, it had been canceled for tomorrow as well.
Ten minutes of hassle later she had her own set of EU forms and a reservation on the same flight to Paris that Joe would be on but with a connection to New York from there. She turned around and found that Joe was still nearby.
"Thought we might share a cab to town," he said.
"No need, there's a train station right in the terminal."
"Huh?"
Jenn smiled. "You don't travel to Europe for business very often, I take it. The EU loves its public transit."
But when they got there it turned out the trains weren't running due to the union being on strike. At the same time there were no cabs because the storm outside was now closing down the roads to the airport, they were saying it was the biggest winter snowfall to hit Milan in a century.
"Well, there's always the airport hotel," Jenn said.
Joe was checking his phone. "Says it's a Sheraton and pretty close by. Let's walk over."
"Wait up a minute, I'm tired of having both hands full." Jenn put her handbag down on a bench and opened it to put the toiletry kit into it. This required a fair amount of rearranging of contents because she always tried to stuff as much as possible in her purse on plane trips so she wouldn't have to take a carry-on bag. Jenn was a bit 'height-challenged' and hated having to wheedle someone into lifting a roller-bag into the overhead for her and then out again when they landed.
Bending over that much after a long uncomfortable flight made her back sore. When she finished, instead of straightening up she sighed and lowered herself to sit on the bench beside the bag so she could stretch before trying to stand. As a result of this maneuver she caught the tail end of Joe's intent gaze at her tail end.