Kathy looked over as her supervisor came to her at her counter, "Kathy, I hate to ask you to do this, but we couldn't find a passenger's luggage, all our other runners are out, this person's really upset, and we said we'd get the luggage to them as soon as we could. We just sent a text, and the passenger is with his family at church this morning, if you can be there by 11:15, you can get it to him there then, you should be able to make it, I'll give you the church address and directions if you need it."
Kathy stared at him, wishing to finish her last couple hours at work at her counter where she felt comfortable, "Seriously? You don't have anyone else to send out with this guy's luggage?"
"No, actually we don't, and your shift is up at 3, it doesn't make too much sense for you to come all the way back here from the church in Riverside, you can go straight home from dropping it off, you'll get full pay for your full day."
Kathy re considered this, and felt as inconvenient and awkward as it would be, it would be nice to get this done, and be home by 12:30, and still get paid for a full shift. "Sure, write down the address for me, and directions.".
Her supervisor made some notes, "Oh, and Katherine, give him that winning charm, we need it, he wasn't very happy."
Kathy took the paper, and smirked, "Yeah, I think I know where this is, shouldn't be a problem, and winning charm huh?"
Her supervisor handed her the two bags, and she smiled "See you tomorrow, have a nice afternoon." She loaded the luggage into her car, and headed out on the freeway through light traffic on a Sunday morning.
As Kathy pulled into the parking lot of the church still in her airport counter agent uniform, she began to wonder how she would know who exactly her delivery belonged to. She sat in her car, scanning the happy church goers as they filed out of the church, standing around, mingling about after the service. She continued to wait, looking for anyone who appeared desperate to get back a portion of their belongings when suddenly she saw a man approaching her looking questioningly at her. She figured either it was some form of church security asking her what her business there was, or who she was looking for.
She looked down at her notes, then back up at him, "Mr......Brackens?"
He began to quicken his pace, "Yes!!! Yes, you're from the airport?"
Kathy smiled some relief, "Yes, I am, sorry about the issue with the luggage, but I have your two bags here, just one second."
Robert Brackens was decked out in his Sunday best, a sport coat over his button up shirt and tie, slacks neatly worn, nothing out of place. "Well, I'm not very happy with how little care your people used, but I am appreciative of you coming here to bring them to me."
Kathy tried to turn on that winning charm her supervisor mentioned, "Mr. Brackens, we really are sorry about that, we let you down on this one, we just hope that we have the chance to fly you on your next trip......it is, however, really my pleasure to have seen you today to bring you your luggage." Kathy faked a shy look down to the parking lot concrete, hoping it would calm him a bit more, and her charm must have come through.
"Oh? Well, like I said, I do appreciate you coming out to bring these to me"
Kathy decided to pour it on a bit more, "I'm sure you have a wife to get back to over there, I better help you load these bags." Kathy trailed both bags behind her putting a little saunter in her walk, and she felt Robert following, in no great hurry to catch up to her.
As she approached the larger conglomeration of cars closer to the church she quickly shot a look back behind her to Robert, catching his eyes hurriedly darting up at her, smiling to herself realizing she had caught him looking much lower than he should have been.
Kathy called back to him, "Which ones yours Mr. Brackens?"
Robert thought as quickly as he could hoping she didn't notice where he was looking as he tried to process her question, "Mine? Mine?.......Oh.....yes, I'm sorry, the dark red SUV there, sorry."
Kathy didn't let up on her smile, "We'll get these loaded up right away Mr. Brackens, and you'll be all set." As Kathy stopped at the back of the red SUV, she lightly felt down the sleeve of his sport coat, "Again, we're so sorry Mr. Brackens, I'll put these in for you, and hope you have a great afternoon."
Robert began to look over at the mingling church goers nervously as this beautiful young woman touched his arm, "I can get it, thank you for all your help, I didn't catch your name?"
"Kathy, it was really my pleasure today, is there anything else I can get for you?", her touch now having moved to along his tie, almost pulling on it.
Robert looked down at her hand, then back again his look more nervous, "No, no, you've been great Kathy, thanks, really."
Kathy liked this feeling in her head, and kept her hand where it was, "Oh, I am so sorry, your wife is probably on her way, isn't she?"
Robert took one more look back, "I-I don't know, she might be, I'm sure you have to get back to the airport also."
Kathy now gave a slight tug on his tie, "No, actually my shift was almost over, why I was the one that was sent here, I'm off for the afternoon", Kathy paused, thoughtfully considering her next move, then smiled as she said "I bet Mrs. Brackens is looking forward to opening that dress shirt when you guys get home isn't she?"
Robert took a half step back trying to collect himself, "Mrs. Br......Elyse is.....look, I just don't think that's any of your business, I'm sorry Kathy, I should really be going."
Kathy tried to hold his attention, "Elyse, that's such a nice name, believe me, she probably loves this nice look on you, very attractive", Kathy watched as Robert's eyes looked at hers, then slowly down to her shoulders, down over her scarf, and vest of her airport attire. "Mr. Brackens, how much longer will Elyse be pre occupied for? Maybe I can have you fill out a short survey about the service you received today?"
Robert looked into her eyes, "Survey? I don't know, I should see if she's ready to go."
Kathy moved his tie to the side feeling her fingers down the front of his dress shirt, "I suppose if she was ready to go, she would have been here by now, I'm sure there's some bake sale, or something with the youth group she needs to help with, you have time for that survey don't you?"