SLAVE
Barbara's words swirled through my head as I knelt silently in front of her. Two words in particular kept assailing my thoughts again and again: "my love." Had Barbara just professed her love for me? And if she had what did that mean for our future? When she used the word "partner" did it mean more than just helping her advance her goals?
Those two words sent me spiraling down a rabbit hole of chaos and confusion. I became so lost in thought about the potential implications of those words that it was only later in thinking back to this meeting that I realized that Barbara had said something else to me during the time I was contemplating their meaning. To this day I don't know what it was, but whatever she said to me hadn't registered and I'd remained silent, failing to respond to her. Shortly after that Barbara removed her hand from my cheek, stared at me for a few seconds, then quietly rose to her feet and returned to her desk.
I looked up at her as she removed a small stack of papers from a drawer and placed it on her desk. My new contract, I thought to myself. At that point I still planned on signing it and a nervous excitement surged through my body as I realized I was actually going to surrender to her and live the life she had just described to me, a life of absolute submission. Then I saw her take out a second stack of papers and place it next to the first.
Barbara looked down on me as I knelt naked before her as I had so many times before. I immediately sensed the change in her mood as she began to speak. "Danica, I have two contracts here," she said to me. "Before you leave this office today you're going to sign one of them."
The personal, intimate tone that she'd been using before was gone now and had been replaced by her businesslike "my way or the highway" attitude. My heart sank as I realized that she was no longer trying to persuade me; she was dictating the terms of my surrender.
"Two contracts?" I asked puzzled. "Why two?"
"Because I want to give you the opportunity to sign a fair contract first before we move on to discussing the second one."
I took a deep breath to steady myself. "Okay, so what exactly do you consider fair?" I asked knowing that the words "fair" and "Mailgirls contract" seldom belonged within shouting distance of each other in the same sentence.
"It's the current standard two-year deal. $50,000 bonus up front plus $75,000 per year with another $50,000 completion bonus for a total of $250,000 over the life of the contract. In this case, though, the contract is exclusive to DDE so it couldn't be put up for bid to other companies."
The pay was certainly fair since it was meant to entice beautiful young women into the program, but the devil was always in the details. "And what about the penalties?" I asked.
"Failure to complete the contract means repaying the bonus at 19.9% interest compounded weekly plus an additional $75,000 penalty to help the company defray the costs of having to replace you." At that usurious interest rate the amount required to repay it would add up fast. Combined with the additional $75,000 penalty it would require a huge financial hit to get out of it. I knew DDE also included a clause in their contracts that made it extremely difficult to reduce these penalties even through bankruptcy. If a mailgirl saved and invested her original $50,000 bonus it would help mitigate some of that but few ever did. Almost all mailgirls spent their bonus money paying off bills or buying stuff.
The completion bonus at the end of the contract represented the carrot aspect of the carrot and stick approach used to make it as difficult as possible to leave the program. Each day the interest a mailgirl owed would increase while bringing her one day closer to that completion bonus. As a result, no matter how much a mailgirl might want to quit, hardly anyone ever did. Once signed the only realistic way out of the contract was to reach the end of it.
"God, Barbara, if you think that contract's fair then I'd hate to see the second one," I said to her.
"Yes you would, Danica. And I want you to know that this contract I'm offering you is probably one of the last of its kind. We only offered these high salaried contracts because we thought it would be difficult to find enough qualified women to do this job if we didn't. That's proven to be false."
"So you're going to cut pay in future contracts?" I asked already guessing the answer.
"Of course," she replied. "We have a lot more applicants than job openings so why keep paying exorbitant salaries to unskilled labor just to run around as naked couriers when we don't have to?"
Unskilled labor? The condescension was practically dripping from her words now. "What about all this crap you've been pitching to the media about how much we increase the bottom line and help improve productivity?" I asked.
"That's all true, Danica. That's no reason, though, not to tweak the contracts to try to find the sweet spot of pay and penalties that will maximize profits while still maintaining a sufficient flow of qualified and motivated mailgirls."
I was pretty sure that Barbara's "sweet spot" for Mailgirl pay was zero if she could find some way to get away with it. "So you're going to put mailgirls through all of this humiliating and degrading bullshit and not even pay them much for it?"
Barbara shrugged. "It's still more money than most of these girls would otherwise be earning, but it's a simple matter of supply and demand. DDE isn't a charity. We have to turn a profit while keeping our shareholders happy. You're an MBA, Danica, you know that."
I did know that, in theory anyway. Yet when this calculus was applied to real people in the real world, especially with a group treated as poorly as mailgirls were, it didn't really seem fair to me.
"So what's in the second contract?" I asked.
"Let's just say it's much worse than this one and leave it at that."
"You're not going to tell me?"
"No Danica, I'm not. Not unless you reject this one, and I strongly recommend that you don't."
"Well if I don't want to sign this one then what the hell makes you think I'll sign a much worse one? You think you have the leverage to make me sign it?" My irritation at her hardball tactics was continuing to grow.
"I know I do, Danica, but I'd rather it not come to that."
"And this supposed leverage has nothing to do with Anna?"
"Nothing."