- Click.
"Hello? How may I help you?"
"Good afternoon. Could I speak to Susan please?"
"This is Susan speaking."
"Oh hi. I just want to make sure I'm speaking to the right Susan. I'd hate to get this mixed up. You are the Human Resources Manager?"
"That is correct."
"Great." A brief pause. "You don't know me Susan. My name is Hugh. I hate to be out of line, but I need to get to the point here. I represent a concern that is busy hiring new staff."
"Yes...?" A studied indifference. "How does that affect us?"
"Well it doesn't affect your company at all. The thing is we're a young company, growing very fast. We're looking for β well to be frank β we're looking for a certain type of person. We're looking for people who get the job done at any cost. People who don't pussy-foot around, if you'll forgive my French. In short β there's a gap we want to fill, and we'd like to interview you."
"Well I don't know. I wasn't looking around andβ¦"
"Look β there's nothing wrong in hearing us out, right? Believe me β if you come for this interview we'll catch your attention."
"What company did you say this is?"
"I can't say that at this point β you understand I'm sure. But I can tell you that my client has had direct personal dealings with you in the past, and he was very insistent that I get you to this interview. I'm sure that a lot will be revealed when you attend."
"What did you say your name was?"
"Hugh. Look β my customer really moves quickly β this is a very dynamic concern. As a gesture of faith I must tell you that he has organised a car to collect you outside your offices at five. He wants to hold the interview today. I would love to be able to tell him you'll be there."
"Look I have plans for tonight."
"Susan β can I call you Susan? These opportunities don't come along often. I promise you that you'll never forget this interview. Don't let it pass you by."
A pause, and then a deep sigh. "Very well. How do I get hold of you?"
"Be outside you offices at five. Don't worry β I'll find you."
The car pulled into a warehouse, and then stopped. The engine was silenced. Susan, sitting in the back seat, felt very uncomfortable. She didn't know this area of town at all, and there seemed to be no cellphone signal. The driver had also chosen to say nothing to her during the entire trip, and she realised that she was totally isolated. Of course her fears were unfounded β the file containing her resume on the seat alongside her stood as a reminder that she was here to do business; nonetheless, it was a disquieting sensation.
The door was opened by a stranger, not terribly tall, but thickset, hard. His head seemed to fit directly into his shirt, without the benefit of a neck to support it. A thin white line showed across his cheek, almost reaching his left eye. "Susan? I'm Hugh."
She shifted across, turned and climbed out. Susan was not a small woman, and the back of the car was cramped. He didn't help her, so her exit proved to be ungainly. She followed him across the floor to where a chair stood before a desk. He beckoned her to sit down and she did. Behind her, she heard the warehouse door closing with a loud rattle and an ominous bang. The situation felt very wrong, but Susan was a woman of courage and composure: she watched him move around the desk and sit down facing her. He smiled.
"I've brought my resume," she said.
"Thank you." She passed it across to him, but he placed it unopened on the desk. For a while he just watched her. She was aware of the sounds of the driver moving behind her, although she had no idea what he was doing. It sounded as if he was moving equipment of some kind around. Still Hugh said nothing.
Finally she cleared her throat. "Are we going to start the interview now? I understood that your client would be here?"
Still his silence persisted. "Look," she said, "I have things to do. If you're not going to get down to business then I'll be on my way. You can tell your customer I'm not interested."
He leaned forward and placed his elbows on the desk. "You have a big arse," he said. "You also have a big mouth."
His words were so shocking, she felt as if she had been struck. She stood up. "You're a pig! This is where the interview ends."
"Sit down," he said. He didn't speak loudly, but the menace in his voice carried in the silence. "Sit down or you'll get hurt." She realised with mounting alarm that the noises behind her had stopped. He smiled without compassion. "You really don't want to annoy my friend."
"Look β just let me go and I won't say anything. And whatever you're being paid β I'll meet it. Just don't hurt me, and this can all work out."
"I don't like to repeat myself. Don't make me do it. Sit down now and I won't get angry." She felt fear, real fear, for the first time now. She glanced back to see where the driver had got to β but before getting a look Hugh leapt to his feet and screamed across the desk: "SIT DOWN!"
Her legs quivered, her heart leapt and she almost fell into the chair. She immediately regained her composure, although her heart pounded in her chest. "I don't know what this is all about, but I've had enough. I'm certainly not going to take this shit from you!"
Incredibly, he ignored her again, turning his attention to the driver behind her. The movement behind her commenced again "You got everything lined up there, Fred? Good. Move that one a bit to the right I think. OK. There, yes." She resisted a temptation to turn around, not wanting to demonstrate any fear, but her legs felt like water. Finally he tuned his attention back to her.
"Susan," he said. "Susan, Susan, Susan. You'll be wanting to know what this is all about, won't you?"
She nodded.
"Well," he said, in a fatherly tone. "You and I have a mutual acquaintance, who's identity will have to remain confidential at this point, I'm afraid. "
"Who is it?" she asked, without thinking.
"You see, there you go not listening to me. As I said, this person has chosen to remain anonymous. However, you can be assured that you know this person better than you realise. You see" (he leaned forward and pursed his lips at this point) "in your line of business you deal with many people. In and out of your office, asking you questions, needing you to solve their problems. It can be very demanding, I'm sure."
She nodded, listening intensely. She realised suddenly that her nails were cutting into the palms of her hand. It happened sometimes when she felt unreasonably stressed: she would come out of the dentist, or the gyno and her hands would be sore for days.
"Unfortunately, as I understand it, you don't like it when people make demands of you. In fact, you behave quite poorly."
"That's not true!"
"Hmm." He paused disapprovingly. "Let's see β a salary fault, leaving a staff member short of money for two weeks? While you kept yourself unavailable to address it?" He clicked his tongue disapprovingly. "I note that you don't challenge the statement, which I assume validates the accusation. Shame on you Susan. That's unconscionable." He used the word slowly, like a blade sliding out of an opened wound.
"Can you imagine how embarrassing it is to have to beg for your own money?" He ruffled some papers on the desk in front of him. "There's quite a record here of your performance. Unfair dismissal. Misrepresentation. And all the time your career was growing in stature. Wasn't it? You clearly wield significant power in the organisation β well done, Susan! It simply didn't matter that you were trampling on people to get there, did it? You certainly have a novel approach to HR."
"You don't know anything!" she snapped back. "You make accusations about me β look at yourself! What do you know about me?"
"Luckily," he said, leaning back, "I don't have to. You see β you humiliated one person too many. Which one, you ask? Ah β that would be telling. Someone who subsequently came into some money. Enough money to pay me to deal out some retribution. Someone who wants you to feel the sting of humiliation as much as they did."
"This is illegal!"
"Ah. Thanks for the warning. I must remember that in future."
Her fear was beginning to surface, and she had to stay focused on keeping control. Her hands were shaking and she clasped them together to keep it hidden.